Terms of service
Effective Date: April 1, 2025
Welcome to MPKO Travels. These Terms of Service ("Terms") govern your use of our travel planning and booking services. By using our services, you agree to these Terms. Please read them carefully.
Services Provided
MPKO Travels offers travel-related services, including but not limited to:
Travel planning and consultation
Booking of flights, hotels, and transportation
Tour and itinerary coordination
Travel insurance assistance (if applicable)
Meeting and event planning
All bookings are subject to the terms and conditions of the third-party providers.
Client Responsibilities
Clients are responsible for:
Providing accurate and complete personal information
Ensuring they have valid travel documents (passports, visas, etc.)
Reviewing and understanding the terms of third-party travel providers
Making payments by the agreed-upon deadlines
Payments and Fees
A service fee may apply for planning or booking services.
Full payment of planning fees must be made before planning begins.
All planning fees must be paid through the FORA platform.
All flight, hotel and transportation costs will be billed to the client’s credit card on file.
Prices are subject to change until booking is confirmed.
Cancellations and Refunds
Cancellation and refund policies vary by provider. We will assist in facilitating cancellations, but the final decision rests with the supplier.
Our service fees are non-refundable once planning or booking has started.
Limitation of Liability
We act as an agent between you and travel service providers. We are not liable for:
Acts or omissions of third parties
Cancellations, delays, or changes by providers
Personal injury, property damage, or other losses incurred during travel
Travel Insurance
We strongly recommend purchasing travel insurance. We can provide information but are not responsible for coverage decisions made by insurance providers.
Modifications
We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.
Contact Information
If you have questions or concerns, please contact us at:
MPKO Strategies (dba MPKO Travels)
Email: marilyn.olson@fora.travel
Phone: +1 (619) 302-2522
Website: www.mpkotravels.com